Free NDIS Invoice Template

Any NDIS provider can use this free invoice template — whether you’re delivering supports to a participant managed by Empowrd or simply looking for a clean, compliant format. You can fill it out online or download a copy to use, adapt, or integrate into your own invoicing system. It's here to make your billing process easier, faster, and more accurate.

Yes, the template includes all required details under the NDIS invoicing standards — including Australian Business Number (ABN), support item numbers, dates of service, and GST components where applicable.

Absolutely. NDIS providers can download an editable version of our free NDIS invoice template and update it with your business logo, contact information, and other details. Just make sure all required fields remain in place.

Even with a great invoice template, mistakes can still happen — and they can delay payments. Here are a few common errors to look out for:

• Missing service bookings: If you're working with an NDIA-managed participant, you must have a service booking in place before delivering support. Without it, payment requests can’t be submitted or processed.
• Incorrect support categories or item codes: The NDIA has introduced new support types and categories. Using an outdated code or the wrong category can result in your NDIS invoice being rejected. Always check that your service details match the current NDIS Support Catalogue.
• Typos or mismatched information: Errors in the contact details such as the participant’s name, participant’s reference number, or service date can hold up payment requests. Double-check these fields before submitting.
• Charging above the pricing limits: Rates that exceed the NDIS Pricing Arrangements can cause issues. Be sure your charges are in line with the latest price guide — especially if rates vary by time of day or service type.

Taking a few moments to check your NDIS invoice before submitting can save time and help you get paid faster.

We check it for accuracy and process claims daily to avoid payment delays. If anything is missing or needs clarification, we’ll contact you promptly.

If you're exempt from quoting an ABN under ATO rules, you’ll need to meet the exemption criteria. Include a short statement on the invoice confirming your exemption status.

Use our invoice template, double-check that all required details are included, and submit your invoice promptly after the service has been delivered.

Yes — if you have questions about the template or your invoice, feel free to reach out.

Using our free NDIS invoice template takes the guesswork out of invoicing — but it’s still important to understand what must be included to meet NDIS requirements. Here's a clear breakdown of what your invoice should contain:

1. Invoice Information

Start with the basics. Each invoice must include a clear title (“Invoice” or “Tax Invoice” if GST applies), a unique invoice number, and the invoice date. Make sure the invoice date is always after the support service was delivered — not before. The invoice date also helps with accurate record-keeping, audit trails, and on-time processing, so be sure to double-check it before sending.

2. Provider Details

Add your business name, ABN, and up-to-date contact information. This should include your address, phone number, or email. The name used must exactly match your registered business name as listed with ASIC.

3. Participant Details

Label this section “To:”, and include the name of the participant or their plan manager. Add their contact details and NDIS participant reference number to help match the invoice to the correct plan.

4. Breakdown of Services Provided

Use a table to lay this out clearly. Include:

• Support item number and description
• Date the support was delivered
• Unit of measure (e.g. hours, kilometres)
• Quantity and unit rate
• GST per item (if applicable)
• Line total for each support item

Most NDIS services fall under GST-free categories, but if GST is applied, it should be calculated correctly per line item.

5. Payment Information

Below the service table, provide the total amount payable. If GST is included, break down the total into a pre-tax subtotal and the GST amount. Be sure to also include your payment details — account name, BSB, and account number — so there’s no delay in transferring funds.