Becoming a Support Worker: Essential Checks and Credentials You Need

If you’re considering a career as a support worker under the National Disability Insurance Scheme (NDIS), you must meet the requirements to provide safe, ethical, and high-quality care. This includes completing required checks, gaining the right accreditations, and understanding your responsibilities within the NDIS framework.



Why Are Checks and Credentials So Important?

Support workers often work with vulnerable individuals who rely on them for daily care and assistance. Completing all necessary checks and holding proper certifications:

• Protects Participants: Ensures you’re a safe and trustworthy individual.
• Builds Trust: Gives participants and families confidence in your ability and integrity.
• Meets Legal Standards: Compliance with NDIS and Australian regulations is non-negotiable.
• Enhances Your Employability: Many participants and employers prioritise workers with verified credentials.



Essential Checks for NDIS Support Workers

1. NDIS Worker Screening Check

• A mandatory national framework that assesses whether a worker poses any risk to participants.
• Once cleared, you’ll receive an NDIS Worker Screening ID to prove your suitability for NDIS roles.

2. Police Check

• A current police clearance ensures no criminal history that could affect your work.

3. Working-With-Children Check

• This check is required for anyone working with minors and varies by state or territory.

4. Reference Checks

• Professional or character references verify your experience, reliability, and ethical behaviour.

Required Accreditations and Certifications

1. First Aid and CPR Training

• Crucial for managing emergencies and ensuring participant safety.
• Certifications must be kept up-to-date, typically renewed every 1-3 years.

2. NDIS Practice Standards and Code of Conduct Training

• Understanding the NDIS Practice Standards and Code of Conduct is vital for delivering ethical and compliant support.

3. Specialised Training (If Applicable)

• Depending on participant needs, you may require additional training in manual handling, medication administration, or behaviour support.

Steps to Becoming a Qualified Support Worker

'1. Complete the NDIS Worker Screening Check

• Visit your state’s or territory’s screening website to apply. A clearance ensures compliance with NDIS safety standards.

2. Obtain Necessary Certifications

• Enroll in accredited first aid and CPR training and other relevant courses.

3. Keep Documents Up-to-Date

• Maintain valid police checks, working-with-children checks, and certifications.

4. Understand NDIS Standards

• Familiarise yourself with the expectations outlined in the NDIS Practice Standards.